Better be unemployed rather than joining Sutherland - Investment Banking Sutherland Employee Review

1.0
3 Oct 2023
Recommend
CEO approval
Business outlook

Pros

1) Office timings are from 11:30 AM -9:00 PM (it's subjective) 2) No or rare work pressure, you can get lots of free time 3) Pay scale is good (Money is not the everything..🙂)

Cons

1) They follow a hybrid model: 2 days in the office (WFO) and 3 days working from home (WFH). The catch here is that for the remaining 3 days, you have to be within a 50km radius from the office location. This means you can't go to your hometown or other places like Delhi, Bangalore, Pune. 2) The 2 days in the office (WFO) are mandatory. If you miss any or both of these days due to any reason, even if you are unwell, you have to compensate for that within the same or the following week. To do so, you need to inform and get permission from your manager. 3) There is no work-from-hometown policy at all. Even during the festival season, they won't allow it. Manger won't (can't) provide leaves to all team members during festivals (Holi/Diwali) and also doesn't offer the option to work from home. 4) Managers tend to favor their favorite employees and openly ignore talented and deserving team members. 5) The managers' behavior is concerning; they don't miss any chance to torment their subordinates. It seems their main Key Result Area (KRA) is to ensure that their employees are unhappy, depressed and dissatisfied and if not, they will make sure to do so. 6) The IT department functions like a government office; you have to wait indefinitely to get your issues resolved. Their solution for almost all problems is to "restart your laptop." 7) The HR department is similar to the IT team; you hardly get any proper response, and they keep asking for various documents in the name of process, even for the smallest of matters. 8) There are no team parties, joining kits, and team outings provided. 9) The cafeteria's food quality and taste are terrible, and the issue is not acknowledged or addressed. 10) If you need to use the medical room or require any medicine, you first need approval from your manager (this reminds me a scene from Munna Bhai MBBS... 😂) 11) The company doesn't offer any cab pick-up/drop facility. You can use the cab service if you are staying post 10:30 PM, but again, you need your manager's approval and have to inform them 2 hours in advance. 12) The company doesn't trust its employees and practices excessive micromanagement (as you have observed in the above points), overseeing even the smallest tasks. 13) In the investment Banking department, they have only couple of clients with a total team size of approximately 20 in the Investment Banking department. 14) The day you complaint about the manager behaviour to the director, they take prompt act action and within few days they will celebrate your farewell (Adeos!!)

Explore other reviews about Sutherland

5.0
21 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Remote work, reasonable pay, and flexibility with work scheduling.

Cons

Benefit plans are expensive if you have any dependents on the plan.

1
3.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I worked with Sutherland for five years, and one of the main benefits was the ability to work from home. During my first campaign, the manager and certain account managers were great to work with—they listened, showed genuine concern for employees, and were supportive. Even when the company experienced cutbacks due to losing contracts, they often made an effort to transfer employees to other programs so they could remain employed.

Cons

Some individuals within the company can be difficult to work with at times. The pay is lower than expected for the workload, and raises during work anniversaries are often minimal or difficult to obtain. In some cases, increases may only be a few cents. Job security can also be uncertain due to contract changes, and positions are not always guaranteed long-term. Additionally, concerns raised by employees are not always addressed as effectively as they could be. Overall, I would consider working with the company again if needed, but I would view it more as a temporary job rather than a long-term career opportunity—it provides a paycheck, but may not offer strong growth or stability.

See reviews by: Helpful|Rating|Date|All