Sutherland interview questions
Updated 2 Jun 2026Difficulty
Easy
Experience
Very positive
How others got an interview
- 19%Campus recruitingCampus recruiting
- 14%In personIn person
- 10%Employee referralEmployee referral
- 7%RecruiterRecruiter
- 4%OtherOther
- 3%Recruitment agencyRecruitment agency
Interview search
1,759 interviews
Sutherland interviews FAQs
- Glassdoor users rated their interview experience at Sutherland as 70.6% positive with a difficulty rating score of 2.52 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for CS Agent and Senior Manager rated their interviews as the hardest, whereas interviews for Team Lead and Intern roles were rated as the easiest.
- The hiring process at Sutherland takes an average of 7 days when considering 915 user submitted interviews across all job titles. Candidates applying for Associate had the quickest hiring process (on average 1 day), whereas Director, Quality roles had the slowest hiring process (on average 90 days).
- Common stages of the interview process at Sutherland according to 915 Glassdoor interviews include:
One on one interview: 16%
Skills test: 13%
Phone interview: 12%
Presentation: 11%
Background check: 11%
Group panel interview: 10%
Personality test: 9%
IQ intelligence test: 7%
Other: 5%
Drug test: 5%
Here are the most commonly searched roles for interview reports -
- Customer Service Representative(1328) ;
- Associate(573) ;
- Consultant(367) ;
- Customer Service Representative (CSR)(303) ;
- Customer Service Associate(263) ;
- Senior Associate(224) ;
- Technical Support(170) ;
- Associate Manager(161) ;
- Senior Consultant(125) ;
- Team Manager(122) ;
- Technical Support Engineer(122) ;
- Manager(103) ;
- Customer Service Agent(99) ;
- CSA - Customer Service Associate(93) ;
- Team Leader(79) .