Paychex Reviews

3.1

45% would recommend to a friend

(5,995 total reviews)
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John Gibson

47% approve of CEO

46% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,995 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

6K reviews
1.0
6 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Consistently pay, tons of resources if you’re willing to wade through all of it.

Cons

Removed unlimited PTO and lowered comp plan percentage for 3rd year in a row. Low morale - employees are embarrassed with lack of customer service to refer Paychex to family or friends. Imagine how hard it is selling this white labeled package to net new clients. Need to have a 2nd job and a mental health counselor for this role to make sense.

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Glassdoor has 6,167 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.